Customs Charges

Any duty charges will be charged once your parcel arrives in the destination country. If you're requested to pay duty charges, you'll be notified with information on how to pay. LYRA has no control over these charges and we can't tell you what the cost would be, as the duty calculation is handled by our carrier.

We cannot predict what these charges will be so we'd recommend contacting your local customs office for the latest charges before ordering. In the event that you don't agree with duty charges presented to you, please contact the carrier. LYRA is not able to pay these charges for you or refund any of these charges.

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