How do i return unwanted items to you?

We want to give you a hassle-free way to return anything, so you can return any item to us within 28 days of receiving your original order, including sale items.

If you are in any way dissatisfied with your swimsuit, you can return it to us within 28 days of purchase and we will give you a full refund of the price of the Goods (not including the postage). Please visit our Returns Centre in order to initiate and process your return.

If you live in the UK, you can return it to us free of charge by requesting a free returns label within the 'Returns Centre' Portal. 

Step1

Visit our returns centre here

Step 2
You can return your parcel using any postal service.

Please note - you'll need to cover the postage and any relevant duty costs yourself. It's a good idea to mark your parcel as 'returned goods' to avoid being charged any duties.

Step 3
Pop your returns note in the parcel with your order number and which items you're returning for a refund marked on it.

Step 4
Remember to ask for proof of postage as the parcel remains your responsibility until it arrives with us so if your parcel goes missing in the mail, you'll have proof you've sent it.

Step 5
It can usually take up to 21 working days (excluding weekends and public holidays) for your return to be delivered back to our warehouse in the UK, depending on your location and which postal service you use.

Step 6
We'll send you an email as soon as we've received your return back at our warehouse in its original condition. Once received, we'll refund your original payment method - this is usually done within 3 working days.

Step 7

If you return your order within 28 days of receiving it, a full refund will be issued to your original payment method. You can expect to receive your refund within 5-7 working days.

Just one more thing... All returned items should be sent in their original condition (including hygiene stickers) and packaging including tags. In the unlikely event that an item is returned to us in an unsuitable condition or outside of the 45 day return policy, we reserve the right not to refund you. If you want these returned to you, we may request that you cover the delivery cost.


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